Privacy Policy

KUUDOS PRIVACY POLICY

Dear KuudOs Partners,

We understand that Privacy Policy’s and T’s & C’s aren’t very exciting and to be honest, spending time with lawyers isn’t our favourite thing either. Our favourite thing is to help you create the positive and supporting environments that your organisations deserve. In addition to great communities, we also love hearing about all of the amazing deals your favourite people have enjoyed. That said, we do believe that a bit of structure is a good thing. We really value you guys, which basically means that we will do our utmost to store your information securely and generally respect the relationship we have.

What we are trying to do, is build a great community. One that acknowledges each other, celebrates hard work, achievement and the need for a well-deserved, reasonably priced holiday. In order to do that, we do need to have a few conditions of our engagement and for the use of our website.

All we ask is that you treat us, our suppliers, other members and yourselves with respect.

We’re not perfect, we’re human beings. And, we’re also a start-up. Meaning, we will make mistakes. We ask that you understand this and give us the opportunity to deliver you value. We have some mind-blowing deals on our site, give us the chance to help you find them.

So, we’re really glad you made it this far, thanks for sticking with us! We have included below the legal version of the above. It gets very lawyer-like, so you may need your favourite hot beverage to help get you through.

Thanks for being part of KuudOs,

KuudOs Management Team.

General

KUUDOS Pty Ltd trading as KuudOs, its related brands – referred to in this
document as we, our, or us, recognise that your privacy is very important and we are committed to
protecting the personal information we collect from you. The Privacy Act 1988 (Cth) (Privacy Act),
Australian Privacy Principles and registered privacy codes govern the way in which we must manage
your personal information. This policy sets out how we collect, use, disclose and otherwise manage
personal information about you.

Collection

Types of information collected
We may collect and hold personal information about you, that is, information that can identify you,
and is relevant to providing you with services you are seeking. The kinds of information we typically
collect include name, address, age, contact details (land line phone, mobile phone, fax, email), credit
card details, employment information, transaction information as well as electronic information
from your use of our website (see further below). We endeavour at all times to collect personal
information in a fair, lawful and secure manner.

Method of collection

Personal information will generally be collected directly from you through the use of any of our
standard forms, over the internet, via email, or through a telephone conversation with you. We
may also collect personal information about you from our third party service providers who assist us
in operating our business.

There may, however, be some instances where personal information about you will be collected
indirectly because it is unreasonable or impractical to collect personal information directly from
you. We will usually notify you about these instances in advance, or where that is not possible, as
soon as reasonably practicable after the information has been collected.

Purpose of collection

The personal information that we collect and hold about you depends on your interaction with
us. Generally, we will collect, use and hold your personal information if it is reasonably necessary
for or directly related to the performance of our functions and for the purposes of:

  • communicating with you, either verbally, electronically or by post.

  • providing products, services or credit to you or someone else you know

  • monitoring, auditing and evaluating our products and services.

  • providing you with marketing information about other services that we, our related entities and
    other organisations that we have affiliations with, offer that may be of interest to you.

  • facilitating our internal business operations (including accounting, administration, and security).

  • informing about your pending membership expiry (where applicable).

  • for billing and debt recovery functions.

  • involving you in market research, gauging your satisfaction and seeking feedback regarding our
    relationship with you.

  • developing, improving and marketing our products and services.

  • insurance or medical purposes following an incident or accident.

  • complying with any legal or regulatory requirements and dealing with any complaints or enquiries.

Failure to provide information

If the personal information you provide to us is incomplete or inaccurate, we may be unable to
provide you, or someone else you know, with the services or products you, or they, are seeking.

Our website

If you access our website, we may collect additional personal information about you in the form of
your IP address and domain name. To allow our web server (computer) to identify and interact
more effectively with your computer, we may use “cookies”. Cookies are small packets of
information. When you use our website we send you a cookie with a unique identification
number. Cookies do not identify you personally, but they may link back to a database record about
you. We use cookies to monitor usage of our website and to create a personal record of when you
visit our website and what pages you view so that we may serve you more effectively. You can
accept or reject all cookies as you choose.

Our website may contain links to other sites. We are not responsible for the privacy practices or the
content of linked web sites and linked websites are not subject to our privacy polices and
procedures. We encourage you to read the privacy policies of any linked sites before disclosing your
personal information.

Use and Disclosure

Generally, we only use or disclosure personal information about you for the purposes for which it
was collected (as set out above). We may disclose personal information about you to:

  • our related entities to facilitate our and their internal business processes.

  • third party service providers, who assist us in operating our business (including, professional
    advisors, mail houses, auditors, marketing bodies, customer service providers, data analysis
    providers, credit processing and debt recovery providers) and these service providers may not be
    required to comply with our privacy policy. However, we take reasonable steps to ensure that third
    party providers adhere to our privacy policy and

  • our related entities and other organisations with whom we have affiliations so that those
    organisations may provide you with information about services, products and various promotions.

In some circumstances, the law may permit or require us to use or disclose personal information for
other purposes (for instance where you would reasonably expect us to and the purpose is related to
the purpose of collection). We will not sell or rent the personal information collected from you or
about you to any third party.

Cross‐Border Disclosures

In providing our services to you it may be necessary for us to disclose personal information to
relevant overseas third party service providers, who may be based in or use infrastructure in New
Zealand, the United Kingdom and the United States.

Direct Marketing

We may also send you direct marketing material. If it is not practicable to obtain your consent, we
will provide you with an option to not receive direct marketing material in each of our direct
marketing campaigns/emails. You can opt out of receiving such information from us, by following
the unsubscribe instructions located in the e‐mails we may send you, or you may contact us via
email [privacyofficer@kuudos.io].

Security

We store your personal information in different ways, including in paper and in electronic form. We
take all reasonable measures to ensure that your personal information is stored safely to protect it
from misuse, unauthorised access, modification, or disclosure, including electronic and physical
security measures. For example, we store personal information on computer systems with limited
access, which are located in controlled and secure facilities. We also offer SSL encryption, the
industry standard security measures for transactions made over the Internet.

Access and correction

You may access the personal information we hold about you, by making a written request at any
time. We will respond to your request within a reasonable period. We may charge you a
reasonable fee for providing access to your information (but not for making a request for
access). Generally, we will make your personal information available to you within 14 days.
We may decline a request for access to personal information in circumstances prescribed by the
Privacy Act, and if we do, we will provide you with a written notice that sets out the reasons for the
refusal (unless it would be unreasonable to provide those reasons).

We will endeavour to keep your personal information accurate and up to date. You can assist us by
advising us of any change to your details. If, upon receiving access to your personal information or
at any other time, you believe the personal information we hold about you is inaccurate, incomplete
or out of date, please notify us immediately. We will take reasonable steps to correct the
information so that it is accurate, complete and up to date.

If we refuse to correct your personal information, we will provide you with a written notice that set
out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and
provide you with a statement regarding the mechanisms available to you to make a complaint.

Complaints and Feedback

If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a
privacy code that applies to us, please contact us as set out below and we will take reasonable steps
to investigate the complaint and respond to you. If you are not happy with our response, you may
complain directly to the federal Information Commissioner.
If you have any queries or concerns about our privacy policy, or the way we handle your personal
information, please contact our Privacy Officer at:
Email: privacyofficer@kuudos.io
This policy relates to the following
KUUDOS Pty Ltd Trading as KuudOs.

More Information

You can obtain more information about privacy in general at the Office of the Australian Information
Commissioners website (www.oaic.gov.au).